Legal

Terms of Service

Last updated: April 2026

These Terms of Service govern your use of Living Highly Sensitive and the therapy services provided by Kavita Sodha, BABCP-accredited CBT Therapist. By booking a service or using this website you agree to these terms.

About the service

Living Highly Sensitive offers online CBT therapy sessions, a 12-week Burnout Recovery Programme, and online courses for highly sensitive people. All therapy services are provided by Kavita Sodha, accredited by the British Association for Behavioural and Cognitive Psychotherapies (BABCP).

Therapy services are available to clients based in the UK, Europe and worldwide with the exception of clients based in the USA or Canada. Online courses are available to everyone globally.

Not a crisis service

Living Highly Sensitive is not a crisis or emergency service. If you are in immediate danger or experiencing a mental health crisis please contact emergency services (999 in the UK), your GP, or the Samaritans on 116 123. If you are outside the UK please contact your local emergency services.

Booking and payment

Sessions are booked and paid for in advance through our secure online booking system. Payment is processed by Stripe. By booking a session you agree to pay the session fee at the time of booking.

The Burnout Recovery Programme requires payment of the full programme fee or a deposit at the time of booking. The second instalment of a payment plan is due at session 7.

Cancellation and rescheduling

We require a minimum of 48 hours notice to cancel or reschedule a session. Cancellations made with less than 48 hours notice will be charged in full. We reserve the right to cancel or reschedule sessions in exceptional circumstances and will provide as much notice as possible.

Confidentiality

All information shared within therapy sessions is kept strictly confidential in accordance with BABCP ethical guidelines. Confidentiality may only be broken in exceptional circumstances where there is a serious risk to your safety or the safety of others, or where required by law.

Scope of service

CBT therapy provided through Living Highly Sensitive is intended to support your mental health and wellbeing. It is not a substitute for medical treatment, psychiatric care or emergency mental health services. If your needs require a higher level of support we will discuss this with you and signpost you to appropriate services.

Online courses

Online courses are provided for informational and educational purposes. Course content does not constitute therapy or clinical advice. Courses are available worldwide including to clients based in the USA and Canada.

Intellectual property

All content on this website including text, images and course materials is the intellectual property of Living Highly Sensitive. You may not reproduce or distribute any content without prior written permission.

Limitation of liability

To the fullest extent permitted by law, Living Highly Sensitive shall not be liable for any indirect or consequential loss arising from the use of our services or website. Our liability in respect of therapy services is limited to the fees paid for those services.

Governing law

These Terms of Service are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to these terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated date. Continued use of our services after changes are posted constitutes acceptance of the updated terms.

Contact us

If you have any questions about these Terms of Service please contact us at [email protected].

© 2026 Living Highly Sensitive. All rights reserved. All content on this website is the intellectual property of Living Highly Sensitive and may not be reproduced without written permission.